At BCCD, we aim to ensure your satisfaction with every purchase. Here are our guidelines for returns and refunds:
1. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of delivery. We will arrange a replacement or offer a full refund upon verification.
2. Authenticity Guarantee: All items are guaranteed to be authentic. If you have concerns about authenticity, you may return the item within 14 days of purchase for a full refund, provided it is in its original condition.
3. Return Shipping: The customer is responsible for return shipping costs unless the item was received damaged, defective, or not as described. Refunds will be processed within 7 business days after we receive and inspect the returned item.